1. Introduction
At TradingAI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We collect information that you provide directly to us when you:
- Register for an account
- Subscribe to our service
- Request customer support
- Participate in surveys or promotions
The types of information we may collect include:
- Personal identifiers (name, email address)
- Account credentials
- Payment information
- Portfolio and trading data
- Usage data and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Develop new products and services
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
4. Sharing of Information
We may share your information with:
- Service providers who perform services on our behalf
- Financial institutions with which we partner
- Third parties in connection with a merger, sale, or acquisition
- Law enforcement or other third parties as required by law
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to object to processing of your information
- The right to data portability
To exercise these rights, please contact us at privacy@tradingai.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
8. Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
9. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@tradingai.com.